Terms of Services

Non custom drones terms

If we have not created a shipping label for your order you may request a refund.

Pre-Orders sales are final no order cancellations will be allowed.

Any transaction fees will be deducted from refunds as we are unable to recoup these once transactions process. 

Custom drones terms

We strive to meet the high demand of our business and ensure that we process orders as soon as custom drones are ordered.  This often means we must purchase and secure products quickly to fufill orders and therefore cancellation of custom drone orders must be done within 1 hour of transaction is complete in order for us to refund the purchase amount MINUS any transaction fees associated with the order. 

If you would like to cancel after 1 hour from purchase completion there will be up to a 25% non refundable charge to cover our expenses and any items we secured for the order to be prepared.   
Any transaction fees associated with the order will also be deducted from the refund. 

How we work

Drone Assembly Process in Our Workshop (terms and services)

At the Saste Company, we take pride in meticulously assembling high-quality drones to meet the specific needs of our clients. Whether you’re building a drone for personal use, professional filming, racing, or research, our assembly process is designed to ensure precision, performance, and safety at every step.

Step 1: Frame Selection & Inspection
We begin by selecting a durable, lightweight frame that fits the requirements of the drone’s intended purpose. Once the frame is chosen, we conduct a thorough inspection for any defects or imperfections, ensuring that it is structurally sound and free from flaws.

Step 2: Motor Installation
Next, we install the motors onto the frame. The motor type is carefully chosen based on the drone’s weight, desired thrust, and flight performance. We double-check the motor wiring and ensure all connections are secure to avoid any future malfunctions.

Step 3: ESC and Wiring Setup
After installing the motors, we connect the Electronic Speed Controllers (ESCs) to the motors and wiring them to the flight controller. Proper wiring management is essential to maintain airflow, avoid damage to the components, and ensure the drone operates at maximum efficiency.

Step 4: Flight Controller & Sensor Integration
The flight controller, which acts as the brain of the drone, is carefully mounted and calibrated. We also install and integrate additional sensors such as GPS, barometers, or optical flow sensors depending on the drone’s application. Each sensor is tested to ensure accurate data collection and transmission.

Step 5: Propeller Attachment
The propellers are selected based on the motor’s specifications and the drone’s purpose. After ensuring they are balanced, they are attached securely to the motors. We conduct a pre-flight balance check to make sure the drone will operate smoothly.

Step 6: Power Supply & Battery Integration
The power distribution board (PDB) is connected, and the battery is mounted securely in place. We ensure the battery is of the correct voltage and capacity for the drone’s power requirements, checking for secure connections to avoid power interruptions.

Step 7: Firmware Installation & Initial Testing
Once the hardware is assembled, we install the appropriate firmware for the flight controller. This step is crucial for setting up the drone’s flight parameters and ensuring compatibility with all components. We conduct an initial test to verify that all systems are working properly, including motor response, flight controller settings, and sensor calibration.

Step 8: PID Tuning & Flight Tests
With everything in place, we perform PID tuning to optimize the drone’s flight performance. This step ensures that the drone responds smoothly and stays stable during flight. We then carry out a series of test flights in a controlled environment, adjusting the settings as needed to achieve perfect balance and responsiveness.

Step 9: Final Inspection & Quality Assurance
Before delivery, every drone undergoes a final inspection to ensure everything is functioning perfectly. This includes checking all components, wiring, and software settings. We ensure the drone meets the highest safety standards and quality expectations.

Step 10: Customer Orientation
If needed, we offer a brief orientation to our customers on how to operate and maintain their drone effectively. This includes flying basics, battery care, and troubleshooting tips.

At Sastekwads, we are committed to delivering drones that exceed expectations. From assembly to testing, we ensure every drone is ready for safe, reliable, and high-performance flights.

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